At the rank of Moderator you have the following commands available to you on the chat:
/mute username – Mutes the user on the chat for the time specfied.
/kick username – Bans the user from the chat for the time specfied.
When using either of these commands, a box will appear asking for the reason why and a drop down list to select the time. Please select no more then 1 day.
Moderation – This will list all the reports that have been made on users profiles that need to be actioned.